Safer care study day: Stop, look and listen

During this study day, you’ll gain insights into how to support patients, families, and staff affected by adverse events. You’ll hear directly from patients and explore ways to amplify their voices within the ED.

Perspectives from ED nursing, pharmacy, and trainees will also be shared. You’ll also examine how learning from excellence can drive improvements in patient care, including for those in temporary escalation spaces.

Please note, registration for this event will close at 08:00 on Wednesday 4 March 2026.

Learning objectives:

• Explore the challenges delivering safe care in crowded EDs
• Understand the human impact when things go wrong
• Learn from good practice & how to learn from excellence

SLOs covered: 2, 8, 11, 12

GMC domains covered: 2, 3

Who should attend?

EM professionals at all levels